:root {
  --bg: #ffffff;
  --panel: #ffffff;
  --border: #e5e7eb;
  --text: #111318;
  --muted: #6b7280;
  --blue: #5b78f6;
  --blue-soft: #eef1fe;
  --soft-panel: #fafbff;
  --red: #d9455f;
  --green: #1f9d55;
}

* {
  box-sizing: border-box;
}

body {
  margin: 0;
  min-height: 100vh;
  background: var(--bg);
  color: var(--text);
  font-family: 'Helvetica Neue', Arial, sans-serif;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 24px;
}

body.dashboard-page {
  align-items: flex-start;
}

h1, h2 {
  font-weight: 800;
  letter-spacing: -0.5px;
  margin: 0;
}

.tag {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  text-transform: uppercase;
  letter-spacing: 2px;
  font-size: 12px;
  color: var(--blue);
  font-weight: 700;
}

.tag::before {
  content: "";
  display: inline-block;
  width: 14px;
  height: 2px;
  background: var(--blue);
}

.login-box {
  background: var(--panel);
  border: 1px solid var(--border);
  border-radius: 14px;
  padding: 40px;
  width: 100%;
  max-width: 380px;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.04);
}

.login-box h1 {
  font-size: 22px;
  margin: 10px 0 24px;
}

label {
  display: block;
  font-size: 13px;
  color: var(--muted);
  margin: 16px 0 6px;
}

input {
  width: 100%;
  padding: 12px 14px;
  background: #fff;
  border: 1px solid var(--border);
  border-radius: 8px;
  color: var(--text);
  font-size: 15px;
}

input:focus {
  outline: none;
  border-color: var(--blue);
}

button {
  width: 100%;
  margin-top: 24px;
  padding: 12px;
  background: var(--blue);
  color: #fff;
  border: none;
  border-radius: 999px;
  font-size: 15px;
  font-weight: 700;
  cursor: pointer;
}

button:hover {
  opacity: 0.9;
}

button:disabled {
  opacity: 0.6;
  cursor: default;
}

.error {
  color: var(--red);
  font-size: 13px;
  margin-top: 14px;
  min-height: 16px;
}

/* ---------- Dashboard layout ---------- */

.dashboard {
  width: 100%;
  max-width: 1120px;
}

.header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 20px;
}

.header h1 {
  font-size: 24px;
  margin-top: 6px;
}

.header button {
  width: auto;
  margin-top: 0;
  padding: 8px 18px;
  background: transparent;
  border: 1px solid var(--border);
  color: var(--muted);
  font-weight: 600;
  border-radius: 999px;
}

/* Tabs */
.tab-bar {
  display: flex;
  gap: 4px;
  border-bottom: 1px solid var(--border);
  margin-bottom: 24px;
  overflow-x: auto;
  scrollbar-width: none;
}

.tab-bar::-webkit-scrollbar {
  display: none;
}

button.tab-btn {
  width: auto;
  margin: 0;
  padding: 12px 16px;
  background: transparent;
  color: var(--muted);
  border-radius: 0;
  border-bottom: 2px solid transparent;
  font-size: 15px;
  font-weight: 600;
  white-space: nowrap;
}

button.tab-btn:hover {
  opacity: 1;
  color: var(--text);
}

button.tab-btn[aria-selected="true"] {
  color: var(--blue);
  border-bottom-color: var(--blue);
}

.tab-panel[hidden] {
  display: none;
}

/* Cards */
.card {
  background: var(--panel);
  border: 1px solid var(--border);
  border-radius: 14px;
  padding: 28px;
  margin-bottom: 20px;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.04);
}

.card h2 {
  font-size: 13px;
  text-transform: uppercase;
  letter-spacing: 2px;
  color: var(--muted);
  margin-bottom: 12px;
}

.card-intro {
  color: var(--muted);
  font-size: 14px;
  line-height: 1.5;
  margin: 0 0 4px;
}

.big-number {
  font-size: 32px;
  font-weight: 800;
  margin: 0;
}

.progress-bar-bg {
  margin-top: 16px;
  height: 8px;
  border-radius: 4px;
  background: var(--blue-soft);
  overflow: hidden;
}

.progress-bar-fill {
  height: 100%;
  background: var(--blue);
  width: 0%;
  transition: width 0.4s ease;
}

.stat-grid,
.chart-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 20px;
}

.stat-grid .card,
.chart-grid .card {
  margin-bottom: 0;
}

.chart-grid {
  margin-top: 20px;
}

.chart-box {
  position: relative;
  height: 260px;
}

.chart-note {
  color: var(--muted);
  font-size: 12px;
  margin: 12px 0 0;
}

/* Two columns: main content + guidance panel */
.with-guide {
  display: grid;
  grid-template-columns: 1fr;
  gap: 20px;
  align-items: start;
}

.with-guide > .card {
  margin-bottom: 0;
}

.guide {
  background: var(--soft-panel);
  border: 1px solid var(--border);
  border-radius: 14px;
  padding: 24px;
  font-size: 14px;
  line-height: 1.55;
}

.guide h2 {
  font-size: 13px;
  text-transform: uppercase;
  letter-spacing: 2px;
  color: var(--muted);
  margin-bottom: 12px;
}

.guide h3 {
  font-size: 14px;
  margin: 18px 0 6px;
}

.guide p {
  margin: 0 0 8px;
}

.guide ul {
  margin: 0 0 8px;
  padding-left: 18px;
}

.guide li {
  margin-bottom: 4px;
}

.guide .example {
  background: #fff;
  border: 1px solid var(--border);
  border-radius: 8px;
  padding: 10px 12px;
  font-size: 13px;
  white-space: pre-line;
  margin: 6px 0 8px;
}

@media (min-width: 900px) {
  .stat-grid,
  .chart-grid {
    grid-template-columns: 1fr 1fr;
  }

  .with-guide {
    grid-template-columns: minmax(0, 1.7fr) minmax(0, 1fr);
  }

  .guide {
    position: sticky;
    top: 24px;
  }
}

/* Call list */
.call-search {
  margin-bottom: 8px;
}

.call-results-info {
  color: var(--muted);
  font-size: 13px;
  margin: 0 0 8px;
  min-height: 16px;
}

.call-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding: 14px 0;
  border-top: 1px solid var(--border);
  cursor: pointer;
}

.call-row:first-of-type {
  border-top: none;
}

.call-row-left {
  display: flex;
  flex-direction: column;
  gap: 2px;
  min-width: 0;
}

.call-date {
  font-weight: 600;
  font-size: 14px;
}

.call-summary {
  color: var(--muted);
  font-size: 13px;
}

.call-row-right {
  display: flex;
  align-items: center;
  gap: 12px;
  color: var(--muted);
  font-size: 13px;
  flex-shrink: 0;
}

.call-status {
  padding: 3px 10px;
  border-radius: 999px;
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.5px;
}

.call-status.success {
  background: #e6f6ec;
  color: var(--green);
}

.call-status.unknown, .call-status.failure {
  background: #f3f4f6;
  color: var(--muted);
}

.call-expand-icon {
  transition: transform 0.2s ease;
}

.call-row.open .call-expand-icon {
  transform: rotate(90deg);
}

.call-details {
  display: none;
  padding: 16px;
  margin: 0 0 8px;
  background: var(--soft-panel);
  border: 1px solid var(--border);
  border-radius: 10px;
}

.call-details.open {
  display: block;
}

.transcript-turn {
  padding: 8px 0;
  border-bottom: 1px solid var(--border);
  font-size: 14px;
}

.transcript-turn:last-child {
  border-bottom: none;
}

.transcript-speaker {
  font-weight: 700;
  font-size: 12px;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  color: var(--blue);
}

.loading-text {
  color: var(--muted);
  font-size: 13px;
}

button.show-more-btn {
  margin-top: 12px;
}

/* Business info */
.field-hint {
  display: block;
  font-size: 12px;
  color: var(--muted);
  opacity: 0.8;
  margin-top: 2px;
}

textarea {
  width: 100%;
  padding: 12px 14px;
  background: #fff;
  border: 1px solid var(--border);
  border-radius: 8px;
  color: var(--text);
  font-family: inherit;
  font-size: 15px;
  line-height: 1.5;
  resize: vertical;
}

textarea:focus {
  outline: none;
  border-color: var(--blue);
}

.char-count {
  text-align: right;
  font-size: 12px;
  color: var(--muted);
  margin-top: 4px;
}

.char-count.near-limit {
  color: var(--red);
}

.save-status {
  font-size: 13px;
  color: var(--muted);
  margin: 12px 0 0;
  min-height: 16px;
}

.save-status.success {
  color: var(--green);
}

.save-status.error {
  color: var(--red);
}

.last-updated {
  font-size: 12px;
  color: var(--muted);
  margin: 4px 0 0;
}

/* Price list */
.price-toolbar {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin: 16px 0 12px;
}

button.secondary-btn {
  width: auto;
  margin-top: 0;
  padding: 8px 16px;
  background: transparent;
  border: 1px solid var(--border);
  color: var(--text);
  font-size: 14px;
  font-weight: 600;
}

button.secondary-btn:hover {
  opacity: 1;
  border-color: var(--blue);
  color: var(--blue);
}

button.add-item-btn {
  margin-top: 12px;
}

.price-search {
  margin-bottom: 12px;
}

.price-list-header,
.price-row {
  display: grid;
  grid-template-columns: 1fr 1.6fr 0.8fr 32px;
  gap: 8px;
}

.price-list-header {
  font-size: 12px;
  color: var(--muted);
  padding: 0 2px 6px;
}

.price-row {
  padding: 12px 0;
  border-top: 1px solid var(--border);
}

.price-row .price-input {
  padding: 8px 10px;
  font-size: 14px;
}

.price-row .price-description {
  grid-column: 1 / 4;
}

.price-row.invalid .price-name,
.price-row.invalid .price-price {
  border-color: var(--red);
  background: #fdf2f4;
}

button.remove-item-btn {
  width: 32px;
  height: 32px;
  margin-top: 0;
  padding: 0;
  align-self: center;
  background: transparent;
  border: 1px solid var(--border);
  color: var(--muted);
  font-size: 18px;
  line-height: 1;
}

button.remove-item-btn:hover {
  opacity: 1;
  border-color: var(--red);
  color: var(--red);
}

button:focus-visible,
input:focus-visible,
textarea:focus-visible {
  outline: 2px solid var(--blue);
  outline-offset: 2px;
}

footer {
  text-align: center;
  color: var(--muted);
  font-size: 12px;
  margin-top: 24px;
}

@media (max-width: 520px) {
  body {
    padding: 16px;
  }

  .card {
    padding: 20px;
  }

  .price-list-header {
    display: none;
  }

  .price-row {
    grid-template-columns: 1fr 32px;
  }

  .price-row .price-input,
  .price-row .price-description {
    grid-column: 1;
  }

  .price-row .remove-item-btn {
    grid-column: 2;
    grid-row: 1;
  }

  .call-row {
    align-items: flex-start;
  }
}

/* ---------- Trade features (only for clients with trade switched on) ---------- */

body:not(.trade-on) .trade-only,
body.trade-on .general-only {
  display: none !important;
}

body.trade-on .price-list-header,
body.trade-on .price-row {
  grid-template-columns: 1fr 1.5fr 0.8fr 0.8fr 32px;
}

body.trade-on .price-row .price-description {
  grid-column: 1 / 5;
}

.tab-badge {
  display: inline-block;
  min-width: 20px;
  margin-left: 6px;
  padding: 1px 6px;
  border-radius: 999px;
  background: var(--blue);
  color: #fff;
  font-size: 11px;
  font-weight: 700;
  line-height: 18px;
  text-align: center;
}

.tab-badge[hidden] {
  display: none;
}

/* Orders */
.order-toolbar {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
  margin: 16px 0 12px;
}

label.order-filter-label {
  display: inline-block;
  margin: 0;
  font-size: 13px;
  font-weight: 600;
  color: var(--muted);
}

select.order-filter {
  padding: 8px 12px;
  border: 1px solid var(--border);
  border-radius: 8px;
  background: #fff;
  color: var(--text);
  font-family: inherit;
  font-size: 14px;
}

select.order-filter:focus-visible {
  outline: 2px solid var(--blue);
  outline-offset: 2px;
}

.order-title {
  font-weight: 700;
  font-size: 15px;
}

.order-status {
  padding: 3px 10px;
  border-radius: 999px;
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  white-space: nowrap;
}

.order-status.new {
  background: var(--blue-soft);
  color: #3a55d6;
}

.order-status.printed {
  background: #fff4e0;
  color: #9a5b00;
}

.order-status.fulfilled {
  background: #e6f6ec;
  color: var(--green);
}

.order-status.cancelled {
  background: #f3f4f6;
  color: var(--muted);
  text-decoration: line-through;
}

.order-facts {
  display: grid;
  grid-template-columns: max-content 1fr;
  gap: 4px 16px;
  margin: 0 0 16px;
  font-size: 14px;
}

.order-facts dt {
  color: var(--muted);
  font-weight: 600;
}

.order-facts dd {
  margin: 0;
  white-space: pre-wrap;
}

.order-items-wrap {
  overflow-x: auto;
}

table.order-items {
  width: 100%;
  border-collapse: collapse;
  font-size: 14px;
}

table.order-items th {
  text-align: left;
  font-size: 12px;
  color: var(--muted);
  font-weight: 600;
  padding: 6px 8px;
  border-bottom: 1px solid var(--border);
}

table.order-items td {
  padding: 8px;
  border-bottom: 1px solid var(--border);
  vertical-align: top;
}

table.order-items td.qty {
  font-weight: 700;
  white-space: nowrap;
}

table.order-items tr.to-confirm td {
  background: #fff8ec;
}

.item-said {
  font-size: 12px;
  color: var(--muted);
  margin-top: 2px;
}

.order-actions {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px;
  margin-top: 16px;
}

.order-actions button {
  width: auto;
  margin: 0;
  padding: 8px 18px;
  font-size: 14px;
}

/* Order slips: built only for printing, never shown on screen */
#print-area {
  display: none;
}

@media (max-width: 520px) {
  body.trade-on .price-row {
    grid-template-columns: 1fr 32px;
  }

  body.trade-on .price-row .price-description {
    grid-column: 1;
  }
}

@media print {
  @page {
    margin: 15mm;
  }

  body {
    display: block;
    padding: 0;
    background: #fff;
  }

  body > *:not(#print-area) {
    display: none !important;
  }

  #print-area {
    display: block;
  }

  .slip {
    break-after: page;
    page-break-after: always;
    color: #000;
    font-size: 13px;
  }

  .slip:last-child {
    break-after: auto;
    page-break-after: auto;
  }

  .slip-head {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    gap: 16px;
    border-bottom: 2px solid #000;
    padding-bottom: 10px;
    margin-bottom: 14px;
  }

  .slip-business {
    font-size: 12px;
    text-transform: uppercase;
    letter-spacing: 1px;
  }

  .slip h1 {
    font-size: 24px;
    letter-spacing: 0;
  }

  .slip-printed {
    font-size: 11px;
    text-align: right;
  }

  .slip .order-facts {
    font-size: 13px;
  }

  .slip .order-facts dt,
  .slip .item-said,
  .slip table.order-items th {
    color: #333;
  }

  .slip table.order-items th,
  .slip table.order-items td {
    border-bottom: 1px solid #999;
  }

  .slip table.order-items tr {
    break-inside: avoid;
  }

  .slip table.order-items tr.to-confirm td {
    background: none;
    font-style: italic;
  }

  .slip-warning {
    margin-top: 12px;
    padding: 8px;
    border: 1px solid #000;
    font-weight: 700;
  }

  .slip-sign {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 24px;
    margin-top: 40px;
  }

  .slip-sign div {
    border-top: 1px solid #000;
    padding-top: 4px;
    font-size: 11px;
  }
}

/* ---------- Missed calls and voicemails ---------- */

.missed-row {
  padding: 14px 0;
  border-top: 1px solid var(--border);
}

.missed-row:first-child {
  border-top: none;
}

.missed-row.done {
  opacity: 0.65;
}

.missed-head {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 12px;
}

.voicemail-text {
  margin: 10px 0 4px;
  padding: 10px 12px;
  background: var(--soft-panel);
  border: 1px solid var(--border);
  border-radius: 8px;
  font-size: 14px;
  white-space: pre-wrap;
}

a.secondary-link {
  display: inline-block;
  padding: 8px 16px;
  border: 1px solid var(--border);
  border-radius: 999px;
  color: var(--text);
  font-size: 14px;
  font-weight: 600;
  text-decoration: none;
}

a.secondary-link:hover {
  border-color: var(--blue);
  color: var(--blue);
}

.order-actions button.secondary-btn {
  padding: 8px 16px;
}

.voicemail-audio {
  width: 100%;
  max-width: 420px;
  margin-top: 10px;
}

/* ---------- Messages ---------- */

.with-guide > div > .card:last-child {
  margin-bottom: 0;
}

.message-pills {
  display: flex;
  gap: 6px;
  flex-shrink: 0;
}

.order-status.urgent {
  background: #fdecef;
  color: var(--red);
}

.order-status.query {
  background: #fff4e0;
  color: #9a5b00;
}

.missed-row .order-facts {
  margin: 10px 0 12px;
}

.order-facts .order-number {
  font-weight: 700;
  letter-spacing: 0.5px;
}

.order-facts .muted-text {
  color: var(--muted);
}